Ordering and Shipping FAQs

Free Shipping Promotion

For a limited time, we are offering FREE SHIPPING on all orders $99 and above. To qualify for the free shipping promotion, order must total $99.00 or more after all coupons and discounts have been applied, and does not include sales tax.
Free shipping is limited to the domestic United States only. International orders (including orders shipped to US Territories - Puerto Rico, Guam, and US Virgin Islands) do not qualify for the free shipping promotion, and shipping costs are calculated at the posted rates.
Orders shipped with the Free Shipping promotion are shipped via Ground shipping, and will generally arrive 3-7 business days after shipment. This may be either USPS Priority Mail, UPS Ground, or Fedex Ground or Home delivery services. You will be notified once your order ships of both the carrier and tracking information, so that you can track the delivery progress online.

Same Day Shipping Promotion

Many of our in stock items are available for same day shipping, if orders are received on regular business days before 3PM Eastern Standard Time (EST). To check and see if the item you are interested in is available for same day shipping, check the "Availability" section of the product page. Orders available for same day shipping will read: "In Stock. Same Day Shipping Before 3PM."

Please note that same day shipping applies to regular business days (Monday through Friday), and does not include holidays or weekends.
While we make all efforts to ship these items out the same day, there are some situations in which you order may not ship out, even if placed before 3PM. This situations can include additional payment verification, custom built orders, or during times of extremely high order volume. In these situations, we will ship your order out as soon as possible. 
Items noted as special order or custom built items may take additional time to ship out. Pre-order items and backordered items will ship when they are available, and current availability will be noted on the product page.

Need help? We're available at 800-402-5852. You can also Contact Us via our online portal or use Live Chat

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